Terms of Service

Last updated: 9 September 2026

These Terms of Service (“Terms”) govern your access to and use of the Assukna platform, websites, and mobile applications (together, the “Platform”) operated by Assukna Real Estate Lebanon SARL and its affiliates (“Assukna”, “we”, “us”, or “our”). By creating an account, checking the acceptance box at registration, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Who may use the Platform

You must be at least 18 years old and have the legal capacity to enter into a binding contract. You may only use the Platform if you can lawfully do so in your country of residence and the jurisdiction from which you access it. You are responsible for ensuring that your use complies with all laws that apply to you. We may restrict access from certain jurisdictions and may decline to open, or may suspend or close, any account at our discretion.

2. Nature of the service

Assukna offers a technology platform that enables eligible users to acquire fractional interests in investment projects (“Deals”). A Deal falls into one of four categories, each described on its own project page:

• Fix & sell — acquiring a property, renovating it, and reselling it.
• Build & sell — acquiring land, constructing on it, and selling the result.
• Farms and agricultural projects — funding and operating an agricultural or livestock business, which may be carried on land contributed by a participant rather than owned by the project.
• Early-stage companies — acquiring equity in a basket of early-stage businesses.

The first two categories are real-estate investments. The others are not: a farming project is an operating business, and an early-stage company investment is an equity investment. The risks differ by category and are described in our Risk Disclosure and on each project page.

The Platform provides information, account management, a funding wallet, and record-keeping. Assukna is not a bank, and amounts held in your wallet are not deposits and are not insured as bank deposits.

No advice. Nothing on the Platform is investment, legal, tax, or accounting advice, and no content should be relied on as a recommendation to enter into any transaction. You are solely responsible for evaluating each Deal and should seek independent professional advice before investing.

3. Account registration and security

• You must provide accurate, current, and complete information and keep it up to date.
• You are responsible for safeguarding your credentials and for all activity under your account.
• You must notify us promptly of any unauthorized use or suspected security breach.
• We may require you to re-verify your identity at any time.

4. Identity verification (KYC/AML)

Before you can invest, you must complete identity verification (“KYC”) through our third-party verification provider. We are required to perform know-your-customer, anti-money-laundering, and sanctions screening, and we may refuse, delay, suspend, or reverse activity, or report it to authorities, where we deem it necessary to comply with applicable law. You agree to provide any information or documentation we reasonably request.

5. Wallet, deposits, and withdrawals

• Funds added to your Platform wallet may be used to fund investments in Deals.
• Deposits may be made through the supported payment methods shown at checkout; processing is handled by third-party payment providers subject to their own terms.
• Your deposit is credited to your wallet in full. Assukna bears the payment processor’s charge on your deposit and does not pass it on to you. The one exception is described in our Fee Schedule: withdrawing funds that were never invested carries a charge, which never applies once you have invested.
• Withdrawals of available (uninvested) balance are subject to verification and may be reviewed before payout.
• You may only fund your wallet from sources that you own and that are lawfully yours.

Money in your wallet that you have not committed to a Deal is held separately from Assukna’s own funds. We do not use it, lend it, invest it, or pledge it as security for any borrowing of ours. It remains yours, and you may withdraw it subject to the verification described above. Where Assukna borrows, it borrows against the business and never against investor balances. This does not make your wallet a bank deposit, and it is not insured as one.

6. Investments

When you commit funds to a Deal, you authorize us to debit your wallet for the committed amount. Each investment is subject to any deal-specific documentation presented to you at the time of investment, which forms part of your agreement. Minimum investment amounts, fees, expected yields, and holding periods are described per Deal and may change for future Deals. Expected or projected returns are estimates only and are not guaranteed. How long an investment runs, whether you can exit it, and how proceeds are returned to you are set out in our Investment Term, Exit & Liquidity policy.

6.1 A project starts only when it is fully funded

Every Deal has a funding target and a funding deadline. No project begins until its target is met in full, and no project may raise more than its target. Committed funds are held pending completion of the raise and are not deployed into the project before then.

The deadline is stated on each project page and is no longer than six months from the date the raise opens. If the target is not met by the deadline, the raise fails: every committed amount is returned to the investor’s wallet in full, with no charge by us, where it remains available for another Deal or for withdrawal. A failed raise does not entitle anyone to interest, compensation, or any payment beyond the return of the committed amount.

6.2 Limits on how much of a project one investor may hold

So that no single participant can control a project:

• No investor contributing cash may hold more than 25% of a Deal.
• No investor contributing assets in kind — such as land, buildings, or equipment contributed in exchange for a share rather than for payment — may hold more than 35% of a Deal.

Both limits are measured against the total value of the project, counting cash and in-kind contributions together, and against everything you already hold in that Deal rather than each commitment separately. An asset contributed in kind is valued by an independent valuer whose identity is published on the project page.

7. Fees

Applicable fees are disclosed on the Platform before you incur them. Our full Fee Schedule sets out every charge you may incur, when it is charged, and on what base, together with third-party costs we do not control. We may change our fees prospectively by posting an updated schedule; changes do not apply retroactively to investments already made.

8. Risk acknowledgement

Investing in real estate involves significant risk, including the possible loss of your entire investment. You confirm that you have read and understood our Risk Disclosure before investing.

9. Prohibited conduct

You agree not to:

• use the Platform for any unlawful, fraudulent, or money-laundering purpose;
• provide false information or impersonate any person or entity;
• attempt to gain unauthorized access to the Platform or other users’ accounts;
• interfere with, disrupt, or place undue load on the Platform or its security features;
• scrape, reverse engineer, or copy the Platform except as permitted by law;
• collect content from the Platform by automated means — robot, spider, script, or any comparable tool — or through an intermediary acting for you, whether or not the content is publicly visible; or
• use content from the Platform to develop, build, train, fine-tune, or ground a large language model, machine-learning model, or generative AI system.

These restrictions stand on their own. How we happen to configure robots.txt or any similar exclusion file is an operational setting, not a grant of rights, and it neither widens what you may do nor narrows this section.

10. Intellectual property

The Platform and all related content, trademarks, and software are owned by Assukna or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Platform for its intended purpose. No other rights are granted.

11. Third-party services

The Platform relies on third-party providers for payments, identity verification, communications, and infrastructure. We are not responsible for the acts or omissions of those providers, and your use of their services may be subject to their own terms and privacy policies.

12. Suspension and termination

We may suspend or terminate your access at any time, including where we believe you have breached these Terms, where required by law, or to protect the Platform or other users. You may close your account at any time; certain obligations and existing investments survive termination.

13. Disclaimers

To the maximum extent permitted by law, the Platform is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or secure.

14. Accuracy of project information

We publish figures about each project — purchase price, area, expected rent, projected yield, holding period, valuation. You rely on these when you decide to invest, so you are entitled to know where each number comes from and what we did to check it.

We classify what we publish into three kinds, and we label which is which on the project page:

• Verified facts. Matters we confirm against an official record or an original document before a project opens — title and ownership at the Land Registry, registered area, the existence of the building permit where one applies, and the identity of the seller. Where we state something as a verified fact, we have seen the document.
• Third-party information. Figures supplied by someone else — a seller’s asking price, a valuer’s valuation, a contractor’s quotation, a letting agent’s rental estimate. We identify the source and we assess whether it is reasonable, but we do not independently re-derive it, and we do not warrant it as our own statement.
• Estimates and projections. Forward-looking figures — expected yield, projected income, holding period, exit value. These are our own assumptions about the future. They are not facts, they are not promises, and they will turn out to be wrong to some degree. See our Risk Disclosure.

What we do not warrant. We do not warrant that a third party’s information is accurate, that a valuation reflects the price the property would actually fetch, that a projection will be achieved, or that conditions we verified at the time a project opened remain unchanged afterwards. Property, markets, and Lebanese public records all move.

What we do commit to. We will not publish a figure we know or suspect to be wrong; we will say which of the three kinds above a figure is; we will correct a material error once we learn of it and tell investors in that project; and we will not present an estimate as though it were a verified fact. If you believe a published figure is wrong, tell us through our Complaints procedure and we will investigate it as a complaint.

Nothing in this section limits the general disclaimer in section 13, and nothing in section 13 reduces the commitments in this section.

15. Limitation of liability

To the maximum extent permitted by law, Assukna and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or investment value, arising from or related to your use of the Platform. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnification

You agree to indemnify and hold Assukna harmless from any claims, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Platform.

17. Conflicts of interest

Assukna acts both as the operator of the Platform and as the manager of the projects offered on it, and it may itself hold an interest in a project. That creates conflicts we should name rather than hide: between selling a project and advising caution about it, between our fees and your returns, and between our own interest in a property and yours. We manage these by disclosing our interest in a project on its project page, by pricing every project on the same published basis, and by taking sale and distribution decisions in the interests of the investors in that project as a whole. Our directors and staff may invest through the Platform on the same terms as any other investor, and with no priority in allocation.

18. Force majeure

We are not liable for any failure or delay in performing our obligations caused by events beyond our reasonable control — including war, armed conflict, civil unrest, natural disaster, epidemic, fire, explosion, strike, failure of electricity or telecommunications, failure or restriction of the banking system, the imposition of capital controls or currency restrictions, the act of any government or authority, or the failure of a third-party provider on whom the Platform depends. We will tell you if such an event materially affects the Platform or a project, and what we are doing about it.

19. Assignment, severability and waiver

You may not assign or transfer your rights under these Terms without our written consent; your interest in a project is transferable only as described in our Exit & Liquidity policy. We may assign these Terms to a successor in connection with a reorganisation, merger or sale of the business, provided your rights are not thereby reduced.

If any provision of these Terms is held invalid or unenforceable, it is first read down to the nearest enforceable version that keeps its original purpose; only if that is not possible is it severed, to the minimum extent necessary. Either way the remainder continues in force. Our failure to enforce a provision is not a waiver of it, and a waiver on one occasion does not waive it on another.

20. Entire agreement and order of precedence

These Terms, together with the documents they refer to — the Risk Disclosure, the Fee Schedule, the Exit & Liquidity policy, the AML & KYC Policy, the Privacy Policy, the Cookie Policy, the Complaints procedure, the Referral & Rewards Terms, and any agreement for a specific project — are the entire agreement between you and Assukna about the Platform. They replace any earlier understanding, and no marketing material, illustration, article, or conversation forms part of your agreement or adds to what we owe you.

Where those documents conflict, this order applies:

1. the agreement for a specific project, on matters concerning that project;
2. the specialist document covering the subject in dispute — fees are governed by the Fee Schedule, exit by the Exit & Liquidity policy, personal data by the Privacy Policy, and so on;
3. these Terms, on everything else.

Two things override that order. Nothing in any of these documents displaces a right you have under mandatory law that cannot be contracted out of. And no project agreement may reduce or contradict the Risk Disclosure: if one appears to, the Risk Disclosure governs.

21. Electronic communications and signatures

You consent to us communicating with you electronically — by email, by notification on the Platform, and by publishing on the Platform — and you agree that electronic communications satisfy any legal requirement that a communication be in writing. You agree that acceptance recorded electronically (including clicking to accept, or confirming by a code we send you) has the same effect as a handwritten signature, as contemplated by Lebanese Law No. 81/2018 on electronic transactions. Records we keep of your acceptance and of your transactions are admissible evidence of them.

You must keep the email address on your account current and monitor it. Notices we send to that address are effective when sent. Where the law requires a document to be given to you on paper or in a particular form, we will comply, and you may ask us at any time for a copy of anything you have accepted.

A printed copy of these Terms, and of any notice or record we hold in electronic form, is admissible in judicial or administrative proceedings on the same basis and subject to the same conditions as business records originally kept on paper.

22. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a revised “last updated” date and, where appropriate, notify you. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

23. Governing law and disputes

These Terms are governed by the laws of the Republic of Lebanon, without regard to conflict-of-laws rules, this being the jurisdiction in which Assukna Real Estate Lebanon SARL is registered and has its principal place of business. The competent courts of Beirut will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, except where mandatory consumer-protection law in your country of residence provides otherwise. Before commencing proceedings, we ask that you raise the matter with us at hello@assukna.com so that we can attempt to resolve it directly. Our Complaints & Dispute Resolution procedure sets out how we handle complaints and the deadlines we hold ourselves to. Following it does not limit your legal rights and is not a precondition to exercising them.

24. Contact

Questions about these Terms can be sent to hello@assukna.com.